Get in touch
Questions about how the service works, your privacy, or a request you sent? Write to us. A real person reads every message.
We Are Happy to Help
Better Money Options is a lender-matching service, not a lender. We cannot approve a loan or discuss an account you hold with a specific lender, but for anything about how this site works, we are glad to answer.
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Send us a messageUse the form on this page and we will reply by email.
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Response timeWe aim to reply within one business day. Weekend messages get answered on the next working day.
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Your information is protectedAnything you send through this form is used only to answer you.
Before You Write
Can you tell me if I will be approved? No. Approval and terms come from the lenders themselves. Sending a request never guarantees an offer.
I have a question about a loan I already took. The lender named on your loan agreement is the right place to ask about payments, balances, or an application in progress. We do not have access to that information.
I want you to stop contacting me, or stop sharing my data. Say so in your message. Our Privacy Policy and the Do Not Sell section of our Terms explain your opt-out choices.
Something on the site looks broken. Tell us which page and what happened, and we will fix it.